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At Make Believe Ideas, we are always working to improve our sustainability and reduce carbon emissions. We work with responsible suppliers who meet strict sustainability standards. 

For more information, please visit our sustainability page.

Of course, we always love to hear how you get on with our products! You can review our products above, or via Trustpilot here.

You have up to 30 days after delivery to request a return (14 days if you just change your mind, as per your statutory rights). Items must be unused, with tags, and in their original packaging. Personalised items, opened hygiene-sensitive goods, digital downloads, sale items, and used gift cards (unless faulty). For full details, click here.

No problem at all! Please just use our Contact Us form to send over any other questions you might have. Our friendly Customer Services team will be happy to help you!